Shipping policy

PROCESSING TIME

Orders are processed within 3 business days of purchase. You'll receive a confirmation email once your order ships, along with tracking information.

SHIPPING TIME

Standard shipping typically takes 7-15 business days from the date your order ships, depending on your location. Delivery estimates are not guaranteed and can occasionally run longer during high-volume periods (holiday, major sales) or due to customs/carrier delays outside our control.

SHIPPING COSTS

Shipping costs are calculated at checkout based on your order and location. Optional Shipping Protection is available at checkout to cover lost, stolen, or damaged -in-transit packages.

WHERE WE SHIP

We currently ship within the United states.

ORDER TRACKING

Once your order ships, you'll receive a tracking number by email. Please allow 24-48 hours for tracking.

DELAYS

If your order is significantly delayed beyond the estimated window, contact us at wcharity.maina@gmail.com and we'll look into it right away.